Frequently Asked Questions

Want to know more about our services?

CastStream Hub works with most Smart TVs that support DLNA, plus Chromecast and Roku devices on the same Wi-Fi network.

No. Your iPhone or iPad and the TV or casting device just need to be on the same Wi-Fi.

Yes. After you select a device once, the app remembers it and will try to reconnect automatically the next time you open the app if it’s available on the same network.

Open the Devices screen from the top bar and choose a different TV or casting device. The new selection becomes the default for future sessions.

Connect both devices to the same Wi-Fi, open Screen Mirror, choose your device, then tap Start Mirroring.

Many services block mirroring due to DRM. This is expected behavior and not an app issue.

Open Cast Photos, pick any photo to open the preview, then scroll the filmstrip to move through your library. Choose the device to start casting.

Yes. Use the quality selector on the preview screen (Basic, Normal, Enhanced). Higher quality uses more bandwidth and may take longer to start.

Open Cast Videos, select a video, pick your device, and it will play on the TV. Very large or HDR files may take a moment to begin.

Open Cast Music, choose a track from your device library, and select your TV or casting device. DRM-protected tracks may not play.